Simplify your
Customer Support Operations
with Kapture


Solving tickets or responding to your customers has become easier than before. Check out our demo to know more.

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Features

Ticket Management

Kapture’s unified dashboard simplifies the tracking and managing of your tickets. Gives you the entire history of your customers and helps you solve your tickets better.

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Omni Channel Support

Say hello to a multi-faceted support service which has integration with your phone, email, website, and social media. Add to that,

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Knowledge Management System

A Knowledge Management System helps you upload articles and FAQs on your platform and makes it available for your customers or agents to solve simple issues on their own.

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Reporting

With more than 500+ reporting formats, you can spontaneously convert your raw data into important visuals. With the help of reporting tool, enhance your company better than before.

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Testimonial


“Kapture has got a very rich cultured, working atmosphere with professional people who help and make efforts at each step. In earlier we were using some other CRM but KAPTURE provided us with all required data and reports that were needed by our company for better follow up and growth. I am fortunate to be a part of KAPTURE for the last 3 years.”

Sanjay Singh Negi,

Manager, Sales,
J Mitra & Company Private Limited.

“One of the basic reason behind choosing Kapture was that they have been very flexible and versatile. We have tried many other tools but they all had their own conditions, here Kapture not just listens to our requirements but also follows and provides the same. Kapture has been with us for a few years now, and even today, when we ask for any number of custom reports according to our present requirements, they do not hold back.”

Abhishek Yadav,

Manager, Sales,
Treebo Hotels.

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Let our experts know what you’re exactly looking for your company. They would definitely like to help you out.
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